About PayPal Credit and Our Offers

PayPal Credit is like a credit carte du jour, without the plastic. Information technology's a credit limit that'southward attached to your PayPal business relationship which you can employ for your online purchases.

If your awarding is successful, PayPal Credit volition be available as a funding source within your PayPal wallet and can be used for purchases in most places where PayPal is accepted. Yous tin can make purchases in the same way as you lot would with a normal credit card, by choosing PayPal Credit as your funding source at checkout.

PayPal Credit will provide yous with a monthly statement showing your transactions and detailing the minimum repayment amount. Repayments tin can exist made by monthly direct debit, directly from your PayPal account or by speaking to our customer service agents. For further information on how you can pay your PayPal Credit balance, come across the 'Brand a Payment' department below.

For purchases less than £99.00, involvement is charged at our standard rate of 21.9% p.a. (variable) if the full corporeality is not paid off past the date shown on your statement.

In add-on, PayPal Credit lets yous admission two types of promotional offers:

  • 0% for 4 months on all purchases of £99.00 and over; and
  • instalment offers with selected merchants.

    • If yous use any of these promotional offers, they will also be detailed on your monthly statement, as well as in the PayPal Credit section of your PayPal account.

    Your monthly minimum repayment will be shown in each statement and in the PayPal Credit section of your PayPal account. Whatever offers you accept are as well detailed in these locations.
    Your minimum repayment corporeality is calculated based on your purchases, and volition include:

  • whatever instalment offer payments due for that month;

  • the full balance if less than £v.00, or the higher of £5.00 or 2% of the outstanding remainder (which excludes whatever instalment offer balances, but includes any 0% for iv-calendar month offer balances); and

  • whatever interest, charges, and arrears.

    • If y'all fail to make minimum repayments on fourth dimension or in certain other circumstances, PayPal may remove your offering. Please encounter your Credit Understanding for more details.

    Here's an example of how your minimum repayment is calculated:

    Assuming you had the following transactions on your account:
    Instalment offer Standard residual 0% for 4 month remainder
    £600.00 at 0% interest, spread over 6 months £300.00 £100.00
    The minimum repayment for each component would be calculated as follows:
    £100.00 2% of £300.00 = £six.00 two% of £100.00 = £2.00
    Your minimum repayment would exist £100.00 + £6.00 + £2.00 = £108.00

    0% involvement for 4 months is available on single transactions of £99.00 or more. This means when yous spend more than £99.00 in one shopping basket, you'll benefit from the offer and won't be charged any interest on that transaction for four months later purchase. This applies automatically to whatever purchase made using PayPal Credit in backlog of this value, except those to which another promotional offering (such as an instalment offer) applies. You lot can use this offering as many times as you like as long as y'all take an available credit limit.

    While no interest is charged, any balance subject field to a 0% for iv months offering will be included in the calculation of your minimum repayment corporeality.

    Whatever remaining residual due after the 4-month promotional period will exist charged at 21.9% p.a. (variable). If you fail to make minimum repayments on fourth dimension or in certain other circumstances, PayPal may remove your offering. Please run across the Credit Agreement for more details.

    With selected merchants, when you cheque out with PayPal Credit, y'all'll be shown a pick of instalment offers which enable you to spread the cost of your purchase across a number of repayments. These instalment offers vary by merchant and let you to choose a set monthly repayment over a period from half dozen to 48 months to assistance spread the cost of larger purchases in a more manageable way.

    Instalment offers will always take an interest charge per unit lower than the standard variable charge per unit, and many merchants offer 0% instalments with PayPal Credit. If you already accept PayPal Credit, yous tin can take reward of these offers without having to reapply every bit long as you lot have enough available credit limit.

    It is of import that yous recall about whether you can afford the monthly repayment agreed for any instalment offer. This will be added to your monthly minimum repayment amount and will need to be paid each calendar month.

    If you fail to make repayments or in certain other circumstances, PayPal may remove your offering and any outstanding amount will exist charged at 21.nine% p.a. (variable). Please meet the Credit Understanding for more details.

    You lot can accept multiple promotional offers on your account, up to your agreed credit limit and without needing to reapply. This ways you lot can combine standard purchases with the two types of promotional offer available to help spread the toll and manage your budget.

    Bold y'all're up to date with your repayments from previous billing periods, repayments on your account are allocated in the following order:

  • First, the repayment will exist applied against whatsoever monthly payment due on an instalment offer.
  • 2d, any amount remaining will be practical towards purchases that are discipline to the standard variable rate of 21.9%.
  • Third, any amounts remaining after this will be applied towards purchases with an instalment offer or 0% for 4 months offer on your business relationship.

    • Repayments are allocated in social club, starting with the purchase subject to the highest involvement rate and ending with the purchase subject to the lowest interest rate. This reduces the overall amount of interest you would otherwise pay. In the outcome that two promotional offers accept the same interest charge per unit (for example, two 0% for 4-month purchases) these are repaid based on the expiry date, with the soonest to elapse being repaid start.

    Here's an example of how we allocate your repayments:

    Assuming y'all had the following transactions on your business relationship:
    Instalment offering Standard balance 0% for iv month residue
    £600.00 at 0% interest, spread over 6 months £300.00 £100.00
    The minimum repayment for each component would be calculated as follows:
    £100.00 2% of £300.00 = £half dozen.00 2% of £100.00 = £2.00
    Your minimum repayment would be £100.00 + £6.00 + £2.00 = £108.00
    Assuming you lot repaid £110.00. This would exist allocated every bit follows:
    £100.00 towards your instalment offer amount due £10.00 towards your standard balance as this accrues interest at 21.9% p.a. £0.00 towards your 0% for 4 months balance
    This means that you volition continue your instalment offer on track, just otherwise allocates your repayments in a way that minimises the interest you volition pay.

    We've ready our repayments to human activity in your best interests. They are designed to keep your instalment offers on rail, and to minimise the amount of involvement you'll pay on the rest of your purchases.

    If yous're experiencing any detail difficulties, please contact united states of america and let u.s. try to help. For further data, please see our 'What if I tin can't pay?' FAQ below.

    Getting Started

    Applying for PayPal Credit is easy. Simply complete our short application form here and, if approved and once you accept the Credit Agreement, y'all'll accept a credit limit linked to your PayPal account almost straight away.
    Earlier you apply, delight make sure you:

    • Are a UK resident anile eighteen years or older
    • Have a good credit history
    • Have not recently been alleged broke
    • Are employed and have an income greater than £7,500 per yr

    The get-go stage of the PayPal Credit application procedure will ask you to sign into your PayPal account or offer you lot the opportunity to sign up for 1. Once you've signed up for a PayPal business relationship, you tin brainstorm the application for PayPal Credit. Click here to use.Click here to utilise Signing up for a PayPal business relationship is free and easy; all y'all demand to practice is provide your email address, create a password and have our User Agreement.

    The application form takes minutes to complete. We'll then run a credit bank check and if canonical, you lot'll have a credit limit linked to your PayPal business relationship once you've accepted your credit agreement. This approval process volition just take a few seconds and then you're ready to go. In that location can be a time lag between approval and when you can view your PayPal Credit business relationship online merely this should update within a few days.

    You can contact PayPal Customer Services to change your business organisation account to a personal business relationship to utilise for PayPal Credit. Alternatively, you lot can create a new personal account to apply.

    To determine the size of your credit line nosotros use the information you provide in the application form along with internal PayPal information and an external credit check.

    Make a Payment

    You can set up monthly direct debit payments, provided you lot accept a banking company account linked to your PayPal account.

    • Log into your PayPal business relationship and select PayPal Credit
    • Select "Ready a direct debit payment"
    • Cull how much y'all want to pay each month and from which bank account.

    Not added a new bank account to your PayPal account?

    To add a new bank account to your PayPal account:

    • Log in to your account
    • Select "wallet"
    • Choose "add a banking concern business relationship".
    • Once a depository financial institution is added, you can brand payments directly to your PayPal Credit account or set up up a straight debit.

    direct debit slide-1 direct debit slide-2 direct debit slide-3 direct debit slide-4 direct debit slide-5

    There are iv unlike options available when you cull to prepare Directly Debits. Y'all tin choose to pay:

    • the minimum amount due
    • the terminal statement remainder
    • any "other amount" in between each month.
    • If I brand changes to my direct debit how long will it take to implement?
      If y'all brand changes to your straight debit it tin can take upwards to a month to implement which means you may demand to add a manual payment in month to ensure you are covered and the direct debit changes will be implemented the post-obit month.

    If y'all choose to pay the minimum amount due or the last argument remainder, you will need to set up up the Direct Debit at to the lowest degree four working days before your due date for the Direct Debit to start on that due date. If you lot set it up whatsoever later than this, the Direct Debit may not start until the next calendar month. We volition tell you when you're setting up the Directly Debit exactly when information technology will accept effect from and if you demand to brand an interim payment.

    If you choose to pay whatsoever "other corporeality", it is important to notation that the Directly Debit volition not start on your next due engagement. It is probable to beginning the following calendar month. Delight be sure to make a unmarried payment the calendar month you set it upward to avoid missing whatever payment due. We will tell you when you're setting up the Straight Debit exactly when it volition take effect from.

    Nosotros will automatically ship you lot monthly reminders to notify you of when your payment is due. We'll ask you to make your first payment around 35 days from when your PayPal Credit account was opened.

    Nosotros will automatically send you monthly e-mail reminders v-xv days in advance of your payment due engagement. In order to receive these reminders, ensure the correct email address is linked to your PayPal account.

    Payments volition reflect on your PayPal Credit account the same day you make them, all the same, will testify as pending. It can take upward to 5 working days for the funds to get out your depository financial institution account and be applied to your PayPal Credit account.

    If y'all're finding information technology hard to make a payment, Please call our PayPal Credit client service squad on 0800 368 7155 and nosotros volition practise our best to help you. The organisations beneath should besides be able to answer your questions and suggest suitable courses of action:

    Citizens Communication:

    • England and Wales www.citizensadvice.org.united kingdom of great britain and northern ireland
    • Northern Ireland (Communication NI) www.adviceni.net
    • Scotland (Citizens Advice Scotland) www.cas.org.uk

    Alternatively:

    • Payplan: phone call 0800 917 7823 or visit www.payplan.com
    • StepChange Debt Clemency: call 0800 138 1111 or visit www.stepchange.org
    • National Debtline: phone call 0808 808 4000 or visit world wide web.nationaldebtline.co.great britain

    Y'all tin find this out by logging into your PayPal account on a desktop estimator and by clicking on the summary page. You can as well view when to brand a payment via the app. Click on PayPal Credit and the 'Make a Payment' button.

    Manage your account

    You tin can keep track of your PayPal Credit activity and history by logging in to your PayPal business relationship and selecting PayPal Credit.

    manage account slide-1 manage account slide-2

    • Login to your PayPal account on your desktop and select PayPal Credit
    • Select "Meet statements"
    • Yous tin can view all statements online as well as download them as PDFs

    We will email yous monthly to let y'all know when your latest statement is set to view.

    find statement slide-1 find statement slide-2 find statement slide-3

    • Login to your PayPal account
    • Select the "Settings" icon
    • Update your contact details

    contact details slide-1 contact details slide-2

    Before you close your account, you need to ensure that your balance has been paid off in full.

    To close your account, you can call our PayPal Credit customer service squad on 0800 368 7155.

    Using PayPal Credit

    PayPal Credit is available to use at thousands of stores online where PayPal is accepted. Transactions tin be made in all currencies that PayPal supports, non merely GBP.

    We also offering instalment offers at select merchants.

    • At checkout, choose to pay with PayPal
    • Simply change the payment source to PayPal Credit
    • Ostend and Pay

    On those merchants where instalment offers are available, call back to sentinel for PayPal Credit at checkout to see the offers available to you.

    If you have the PayPal App, we'll notify you lot every fourth dimension you use PayPal to pay, including PayPal Credit transactions. If you lot don't have the App, yous can download it here

    In that location are some business concern categories where PayPal Credit cannot be used as a payment selection, and then it won't be offered to you as a payment option during checkout.

    Excluded categories include merchants selling adult content, stored value cards, and gambling.

    Currently, your PayPal Credit limit cannot exist used to send money to friends and family unit or to deposit funds into your bank account.

    Currently, your PayPal Credit limit cannot be used for a cash advance.

    PayPal Credit will not be bachelor equally a funding source to pay an invoice or money request sent via PayPal.

    Yes. You're not liable for unauthorised purchases made from your PayPal Credit account. PayPal Buyer Protection also applies to purchases funded with PayPal Credit. If this happens, you should immediately written report it to u.s. so we can investigate and resolve it for you lot. You lot tin study an unauthorised transaction through the Resolution Centre of your PayPal account. This is independent of any other statutory rights you may accept.

    Here's how to written report an unauthorised transaction:

    • Log in to your PayPal business relationship.
    • Under 'More virtually your account', click Resolve a problem in our Resolution Heart.
    • Click Dispute a transaction
    • Select the item you wish to dispute, Click "Continue", and follow the rest of the instructions provided to submit your dispute.

    Y'all can access the PayPal Credit hub through your Business account.

    • Log in
    • Select "PayPal Credit"

    Fees

    Late Payments
    If you're late with a payment, PayPal may charge y'all a late payment fee of £12.00.

    Returned Payments
    You may be charged a return payment fee of £12.00 if you lot have insufficient funds to cover the payment.

    Statements (Paper Copy)
    We also accuse a fee of £5.00 if you asking that nosotros transport you a printed copy of a previous statement. All statements are bachelor to download or view online within the PayPal Credit section of your PayPal account.

    For more information on how these fees apply, please refer to the Outline of Credit, the Standard European Consumer Credit Data document or the Credit Understanding.

    No. There is no annual fee for a PayPal Credit business relationship.

    Persistent debt

    Persistent debt is defined as any customer who pays more in interest, fees and charges than they repay of the corporeality they borrowed (known every bit "primary") in a rolling 18-calendar month period (with a balance greater than £200.00 GBP during that time). We volition notify you if you consistently fall into this category at eighteen, 27, and 36 months.

    As a responsible lender, PayPal monitors the repayments of our customers. Nosotros wait for signs of potential difficulty and try to recognise where improvements tin can be made. In this instance we've identified that if you increased your repayments y'all would repay your debt more quickly and reduce your involvement costs.

    PayPal Credit offers a few different ways for y'all to make payments.

    You lot might consider setting upwardly a Direct Debit, which is an piece of cake way to pay the corporeality yous choose automatically rather than having to brand them manually yourself each month. To set up a Straight Debit or change your existing Direct Debit, log in to your PayPal account.

    Alternatively, you can make or schedule an boosted payment in your account by following the link above and clicking the "Brand a Payment" button. You can likewise brand a payment by calling 0800 368 7155.

    If you don't think you lot'll exist able to increment your payments because of other financial commitments, you can call us on 0800 368 7155. We'd like to help talk you through the options that may be bachelor to you. We're open 8.00am to 6.30pm Monday to Sun.

    Cantankerous Currency

    PayPal Credit can at present be used to purchase items in all currencies PayPal supports. PayPal will catechumen all transactions into UK Pound Sterling in advance of applying them to the Credit Business relationship. Transactions will exist displayed in your local currency when they show on your PayPal Credit argument.

    If a currency conversion is needed for your payment, it will be completed at the transaction substitution rate we set for the relevant currency commutation. When you select PayPal Credit equally your payment method yous will see the exchange rate displayed at checkout. For farther information on how nosotros convert currency, see the user agreement.

    If you qualify for a promotional offer, either our instalment offers or our 0% for 4 months offer, this volition be applied regardless of which currency you transact in.

    (Occasionally, substitution rates may fluctuate and impact whether a non-GBP transaction qualifies for a promotional offer. If you lot believe you should have qualified for a promotion – please phone call our Customer Services.)

    Yep. If an eligible item that y'all've bought online doesn't arrive or is significantly not as described in the seller's description, you can make a merits under PayPal Buyer Protection. Buyer Protection covers all your eligible PayPal purchases including those paid with PayPal Credit.

    You can render the goods to receive the refund, if eligible, direct to your PayPal Credit account. The refund will be displayed in the amount you paid in GBP.

    At checkout, you will be shown the transaction value in the original currency that appears on the merchant's website likewise every bit the converted transaction value in GBP.

    Your PayPal Credit statement will show the transaction in GBP just. No exchange rate data volition exist shown. You can withal view the exchange rate information in your customer dashboard online also every bit viewing your activeness on your PayPal account statement.

    Credit Limit Increases

    We review your credit limit monthly and may invite you to increase your limit one time you've been a PayPal Credit client for at least three months. You can always asking a credit limit subtract or opt out of receiving offers to increment your credit limit.

    No. Unfortunately, you cannot request a credit limit increase. Credit limit increases will exist offered to you when you become eligible.

    To be eligible for a credit limit increase y'all must:

    • Have been a PayPal Credit client for at to the lowest degree 6 months
    • Have not been in arrears in the concluding six months
    • Take transacted with PayPal Credit in the last 6 months.

    Log in to your PayPal account and follow the 'manage preferences' prompts. You tin can too find the 'Manage preferences' link in the PayPal Credit tile on your Summary folio, as shown below:

    limit preferences slide-1

    limit preferences slide-2

    You can change your limit back to its original limit at any time by calling PayPal Credit Customer Service on 0800 368 7155.

    No, your new preferences volition apply to all future offers simply.

    At that place are 3 options for credit limit increases:

    • Automatically accept all credit limit increases. This means any futurity credit limit increment that is offered will exist applied automatically to your account.
    • Manually accept or decline each credit limit increase. This means that when an offer becomes available to y'all, you will demand to log in to your account and accept or decline the offering yourself.
    • Plough off credit limit increases. This means you will non be offered a credit limit increase even when you become eligible.

    Yeah, when y'all are offered a credit limit increment you can choose to apply it to your business relationship direct away or at whatever fourth dimension before the offer expires.

    No, once an offer has expired you'll need to expect until your next offer. We review your credit limit monthly and will go along to offer yous a credit limit increase as long as you run into our eligibility criteria.

    Credit Limit Decreases

    As responsible lenders we constantly monitor exposure and utilisation of customers' limits. Following a reassessment of customer credit limits, we have decided to reduce your limit to a more than appropriate level. Unfortunately, there is not an option to go along your existing limit and PayPal has the correct to reduce your limit at whatsoever stage every bit referenced in section 1.6 of your PayPal Credit agreement.

    Unfortunately we are unable to alter the limit reduction amount.

    No, unfortunately non, your limit decrease volition accept consequence on the appointment specified in your email advice.

    No. Equally a responsible lender we regularly get updates from credit reference agencies on your account. These updates along with a change in limit do non appear on your credit file.

    Other FAQ's

    We'll email you with more data about why your application for PayPal Credit was unsuccessful. If y'all use during check out and get declined for PayPal Credit, yous tin can still use PayPal to check out deeply with your debit or credit card.
    If you want to re-apply, you will be able to 35 days afterward your final application.

    A Representative APR (Annual Percentage Rate) is shown on products where you borrow money so that an easier and fairer comparison can exist made. It's the typical full cost of a credit product expressed as a per centum, spread over 12 months.

    The Representative Annual Per centum Rate for a PayPal Credit account is 21.9% (variable) per annum. This is also the standard rate of involvement that will apply to your purchases.

    Sometimes nosotros'll run promotional offers with a lower rate of interest (such equally 0% involvement per annum for 4 months). Your standard charge per unit of interest will not use to transactions charged at a lower involvement rate during the promotional offer period. Come across your Credit Agreement for more details.

    We may offer to increase your standard involvement charge per unit by giving you at least 30 days' notice. For more data on when we would exercise this please run across your Credit Agreement.

    Nosotros are required to carry out creditworthiness and affordability checks to make up one's mind if PayPal Credit is right for yous. As function of this process, we review information held on you by credit reference agencies and other relevant information prior to approval yous for PayPal Credit.

    You may withdraw from your PayPal Credit account by calling us within xiv days of inbound into the Credit Understanding. Y'all may shut your PayPal Credit account at any time, merely must repay any outstanding balance.

    PayPal Credit can be used to buy items in all currencies that PayPal supports.

    The first option is to contact the merchant and see if they can abolish the lodge. If information technology's too late for the merchant to practise and so, then you can return the goods to receive the refund directly to your PayPal Credit account.

    Yes. If an eligible item that you've bought online doesn't arrive or doesn't lucifer the seller's clarification, PayPal Buyer Protection will reimburse you. Buyer Protection covers all your PayPal purchases including those paid with PayPal Credit.

    For full information on eligibility, see our User Understanding.

    Pay After Commitment is a payment method that we're offer to selected customers, where you don't pay for your item until afterward you've received it.

    Nosotros pay the seller immediately, so they can send you the item straight away, only we wait for 14 days before we debit the money from your bank account. This gives you time to receive and view your item before you pay. If the item doesn't arrive or isn't what you lot expected, yous've 180 days from the transaction date to written report a problem as usual. Our Buyer Protection can cover y'all for eligible items.

    Contact U.s.

    For more information, y'all can phone call PayPal Customer Service on 0800 368 7155.

    Hours of service:
    Monday to Sunday 8am to vi.30pm (GMT)

    If you're calling from outside the U.k., phone call 0044 800 368 7155
    Fax: 020 8080 6518

    Alternatively, if you're an existing customer you tin can use our secure message centre for all account related enquiries by logging into your PayPal Account.

    Representative Example:

    Representative

    21.9% Apr (variable)

    Purchase interest rate

    21.9% p.a. (variable)

    Assumed Credit limit

    £one,200.00

    * The minimum payment due yet applies to 0% offer balances. Any remaining balance due subsequently the four-month promotional menstruation or any transactions under £99.00 volition be charged interest at 21.9% p.a. (variable). In order to maintain the 0% offer, you need to continue up monthly repayments and stay within your credit limit. Credit subject to status. Terms and conditions utilise. UK residents just. PayPal Credit is trading proper noun of PayPal (Europe) S.à r.l. et Cie, South.C.A. Société en Commandite par Actions Registered Office: 22-24 Boulevard Royal L-2449, Grand duchy of luxembourg RCS Luxembourg B 118 349. Deemed authorised and regulated by the Financial Conduct Authority. The nature and extent of consumer protections may differ from those for firms based in the UK. Details of the Temporary Permissions Authorities, which allows EEA-based firms to operate in the UK for a express menstruum while seeking full potency, are available on the Fiscal Conduct Authority's website.